Sadly we have to ask for a deposit because some clients were not turning up to appointments. All the therapists at Clarity House are self employed and do not earn when someone doesn’t show for an appointment so we now ask for a deposit to cover for this time. Deposits can be refunded if your appointment is cancelled up to 24 hours before your appointment. You will lose your deposit if you do not cancel before 24 hours of your appointment. Please let us know if you cannot make your appointment, we are always happy to reschedule for free when you give us more than 24 hours notice.