COVID-19 INFORMATION
Please do not turn up to your treatment if you have Covid symptoms, if you have been in close contact with someone who has Covid symptoms or if you have tested positive with Covid.
Please do not arrive too early for your appointment, come inside, have a seat in our reception area until your therapist comes to get you.
We promise to be on time, no need to ring the bell call out or knock, just have a seat and relax.
YOU ARE NO LONGER REQUIRED TO WEAR A MASK IF YOU DON’T WANT TO.
You can wear a mask if you wish, your therapist may or may not wear a mask.
If you would like your therapist to wear a mask just ask and we will wear a mask for you.
THANK YOU
UPDATE 15.08.21
Come inside! We are delighted to let you know that you no longer need to wait outside when visiting Clarity House. No need to knock, no need to ring the bell, no need to call out. Just come inside and take a seat in our reception area. Your therapist will be with you in time for your appointment. Thank you. Please remember masks must still be worn at all times.
EXEMPT FROM WEARING A MASK?
Under current guidelines we are NOT required as individual therapists to treat anyone that is exempt from wearing a mask. If you are exempt we request you to email relax@www.clarityhouse.co.uk prior to your visit to make sure that your therapist is happy to carry out the treatment. We will confirm by email if we are happy to go ahead.
TIER SYSTEM
PLEASE RESPECT THE CURRENT TIER SYSTEM AND DO NOT VISIT CLARITY HOUSE IF YOU ARE ARE IN A HIGHER LEVEL.
EXEMPT FROM WEARING A MASK?
Under current guidelines we are NOT required as individual therapists to treat anyone that is exempt from wearing a mask. If you are exempt we request you to email relax@www.clarityhouse.co.uk prior to your visit to make sure that your therapist is happy to carry out the treatment. We will confirm by email if we are happy to go ahead.
Welcome Back!
We have missed you.
Welcome Back!
We have missed you.
This page should let you know more about what we have put in place to help make your visit to Clarity House as safe as possible while the Coronavirus is still around. Our intention is to keep our community as safe as possible and to help prevent the spread of the Covid-19 virus. We thank you in advance of your visit for helping us in this mission.
Here’s what to expect when you visit.
Please turn up on time for your appointment, unfortunately you will have to wait outside until your therapist comes to meet you. Be prepared for rain, just in case. We are working on a secret garden with a gazebo where you can wait out of the rain, but for now let’s hope for sunshine.
When you are greeted by your therapist you will be asked to complete a wee form to say that you have not been in contact with anyone that you know that has Covid-19 and that you are not showing any covid-19 symptoms. We will offer to take your temperature which should be recorded on this form. The forms are stored for 30 days and we will only share them with the Government Track and Trace department should we have to.
Do not visit Clarity House if you are experiencing any flu like symptoms. Please respect that in the interest of preventing the spread of Covid-19 we may have to turn you away from having a treatment if you have a temperature above 37.8C or greater or are showing flu like symptoms. This is in the best interest of protecting all our customers (including you), our team members and the community in general.
You will be required to wear a mask at all times.
We have hand gel in all our treatment rooms and at the entrance of Clarity House.
We will be cleaning the room for you prior to your arrival and in between each client. This may have a slight effect on your treatment time, but we have added extra time to most treatments to prevent this where possible. If you are booked for a massage you may experience 5 mins less than normal.
As you can imagine we take hygiene very seriously at Clarity House. All our treatments are carried out following safe guidelines to help prevent cross contamination, we will continue to be vigilant as always.
LAST THING – Sorry no toilets unless in case of emergency.
Looking forward to seeing you soon,
Team Clarity House
THANK YOU
UPDATE 15.08.21
Come inside! We are delighted to let you know that you no longer need to wait outside when visiting Clarity House. No need to knock, no need to ring the bell, no need to call out. Just come inside and take a seat in our reception area. Your therapist will be with you in time for your appointment. Thank you. Please remember masks must still be worn at all times.
EXEMPT FROM WEARING A MASK?
Under current guidelines we are NOT required as individual therapists to treat anyone that is exempt from wearing a mask. If you are exempt we request you to email relax@www.clarityhouse.co.uk prior to your visit to make sure that your therapist is happy to carry out the treatment. We will confirm by email if we are happy to go ahead.
TIER SYSTEM
PLEASE RESPECT THE CURRENT TIER SYSTEM AND DO NOT VISIT CLARITY HOUSE IF YOU ARE ARE IN A HIGHER LEVEL.
EXEMPT FROM WEARING A MASK?
Under current guidelines we are NOT required as individual therapists to treat anyone that is exempt from wearing a mask. If you are exempt we request you to email relax@www.clarityhouse.co.uk prior to your visit to make sure that your therapist is happy to carry out the treatment. We will confirm by email if we are happy to go ahead.
Welcome Back!
We have missed you.
Welcome Back!
We have missed you.
This page should let you know more about what we have put in place to help make your visit to Clarity House as safe as possible while the Coronavirus is still around. Our intention is to keep our community as safe as possible and to help prevent the spread of the Covid-19 virus. We thank you in advance of your visit for helping us in this mission.
Here’s what to expect when you visit.
Please turn up on time for your appointment, unfortunately you will have to wait outside until your therapist comes to meet you. Be prepared for rain, just in case. We are working on a secret garden with a gazebo where you can wait out of the rain, but for now let’s hope for sunshine.
When you are greeted by your therapist you will be asked to complete a wee form to say that you have not been in contact with anyone that you know that has Covid-19 and that you are not showing any covid-19 symptoms. We will offer to take your temperature which should be recorded on this form. The forms are stored for 30 days and we will only share them with the Government Track and Trace department should we have to.
Do not visit Clarity House if you are experiencing any flu like symptoms. Please respect that in the interest of preventing the spread of Covid-19 we may have to turn you away from having a treatment if you have a temperature above 37.8C or greater or are showing flu like symptoms. This is in the best interest of protecting all our customers (including you), our team members and the community in general.
You will be required to wear a mask at all times.
We have hand gel in all our treatment rooms and at the entrance of Clarity House.
We will be cleaning the room for you prior to your arrival and in between each client. This may have a slight effect on your treatment time, but we have added extra time to most treatments to prevent this where possible. If you are booked for a massage you may experience 5 mins less than normal.
As you can imagine we take hygiene very seriously at Clarity House. All our treatments are carried out following safe guidelines to help prevent cross contamination, we will continue to be vigilant as always.
LAST THING – Sorry no toilets unless in case of emergency.
Looking forward to seeing you soon,
Team Clarity House
Well that’s six weeks we have been closed and we hope it won’t be another six weeks until we open again. Rumour has it that it could be at least another 6 weeks taking the closure time to 12 weeks in total. That means a few things:
We expect to be busier than ever when we open.
We ask you to please be patient and make sure you get booked in quickly to avoid disappointment.
Hope to See you soon,
Team Clarity House
IF YOU HAVE A VOUCHER THAT YOU THINK WILL EXPIRE DURING THIS PERIOD OF CLOSURE, DON’T WORRY, JUST DROP US AN EMAIL AND WE WILL EXTEND YOUR GIFT VOUCHER DATE FOR YOU. THANK YOU FOR YOUR UNDERSTANDING AT THIS TIME.
In Clarity House, we are in constant close contact with a number of people every day. Thankfully we are known for our high standards when it comes to hygiene procedures but we want to reassure our customers that we have stepped up even more due to the circumstances.
In light of the outbreak of Coronavirus (Covid-19), we have reflected on our hygiene practices to ensure that our clients and team members are as protected as possible.
Please be reassured we follow the directions of the Hair and Beauty Industry Authority in the UK (HABIA) for cleaning, disinfection and sterilisation. All our team members are qualified and experienced and use good hygiene as basic practice.
Cleaning:
We understand that hand washing with soap and hot water is by far the most effective method of sanitation and that is what should be used first and foremost. However when this is not possible, hand sanitiser gel can be used, although it is not a replacement for handwashing but to be used in between hand washing. We have placed hand sanitizer in our reception area for your use and the usual soap and hot water is available in the toilet.
Disinfection:
Disinfection is a sufficient level of microorganism control when skin is not cut or broken. Disinfection is the process or act of destroying pathogenic microorganisms and removes most viruses, spores and fungi present on surfaces. Disinfectants work by destroying the cell wall of microorganisms or interfering with the absorption.
We use the high grade and approved disinfection solution Barbicide.
For the purpose of nail treatments, all disinfectable surfaces such as metal tools and implements and work surfaces are disinfected after thorough cleaning between treatments
As well as our equipment, high touch surfaces such as toilets, chairs, door handles, doorbells are cleaned and then disinfected on a regular basis throughout the day.
There are some concerns around how Coronavirus can spread and because it’s a new illness, it is not known exactly how it spreads from person to person. However similar viruses are spread in cough droplets. We may use masks and protective gloves while we are treating you.
If you any have any symptoms and have been asked to self quarantine we would ask you not to come to Clarity House please reschedule after the 14 day quarantine period recommended by the NHS. If you have travelled to a highly infected area such as China or Italy recently, we would ask you Follow NHS guidelines.
We believe there is no such thing as being over cautious when it comes to ensuring the protection of our valued clients.
We look forward to caring for you at Clarity House when you next visit.
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